Terms & Conditions

Effective Date: July 1, 2026

Welcome to Melissa Designer Jewelry. These Terms & Conditions (“Terms”) govern your access to and use of the Melissa Designer Jewelry website, as well as purchases made through our online store. Melissa Designer Jewelry also operates a retail jewelry store, and certain provisions of these Terms apply to purchases and services provided in our physical location where applicable.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

About Us

Melissa Designer Jewelry is a North Carolina business offering fine jewelry, jewelry repairs, custom jewelry, and related services through our retail store and online shop.

For questions regarding these Terms, please contact us at:

Melissa Designer Jewelry

Email: mail@melissadesignerjewelry.com

Eligibility

You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.

By using this website, you represent that you have the legal authority to enter into these Terms.

Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website in violation of any law or regulation.
Attempt to gain unauthorized access to our website, servers, or customer accounts.
Interfere with the operation or security of the website.
Copy, reproduce, distribute, or commercially exploit website content without our written permission.
Use automated tools, robots, spiders, or similar technologies to collect information from our website without authorization.

We reserve the right to suspend or terminate access to our website if these Terms are violated.

Customer Accounts

You may create an account to simplify future purchases, although guest checkout may also be available.

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

Please notify us promptly if you believe your account has been accessed without authorization.

Products and Services

We make every reasonable effort to accurately display our jewelry, pricing, descriptions, photographs, and availability.

Because many of our pieces are handcrafted or contain natural gemstones, pearls, diamonds, or precious metals, slight variations in color, size, texture, finish, and appearance are normal and are not considered defects.

Product availability is subject to change without notice.

We reserve the right to discontinue products, limit quantities, or refuse orders when necessary.

Pricing

Prices are listed in U.S. dollars unless otherwise indicated.

We reserve the right to correct pricing, typographical, or technical errors at any time, including after an order has been submitted.

If a pricing error materially affects your order, we will contact you before processing or shipping the order whenever reasonably possible.

Applicable sales tax will be collected where required by law.

Payment

We accept payment methods made available during checkout, including major credit cards, Stripe, PayPal, and other payment methods we may offer from time to time.

Orders are subject to payment authorization and fraud prevention review.

We reserve the right to cancel orders if payment cannot be verified or authorized.

Shipping

Shipping options, costs, and estimated delivery times are provided during checkout.

Delivery dates are estimates only and are not guaranteed.

Risk of loss and title generally pass to you once your order has been delivered to the shipping carrier.

Melissa Designer Jewelry is not responsible for delays caused by shipping carriers, weather, natural disasters, or other events beyond our reasonable control.

Repairs and Custom Jewelry

Repair completion times are estimates and may vary depending on the nature of the work.

Custom jewelry and special-order items may require customer approval before production.

Because custom jewelry, personalized items, resized jewelry, and certain repair services are created specifically for an individual customer, these items may not be eligible for return or exchange except where required by law.

Returns and Exchanges

Returns and exchanges are governed by our separate Return Policy, which forms part of these Terms.

Please review our Return Policy before making a purchase.

Gift Cards

If gift cards are offered, additional terms and conditions may apply to their purchase and redemption.

Intellectual Property

All content on this website—including text, photographs, product descriptions, logos, graphics, designs, artwork, and other materials—is owned by or licensed to Melissa Designer Jewelry and is protected by applicable copyright, trademark, and other intellectual property laws.

No portion of this website may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties, including payment processors.

We are not responsible for the content, security, or privacy practices of third-party websites or services.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Disclaimer

Our website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Melissa Designer Jewelry disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our website will always be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, Melissa Designer Jewelry shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount actually paid for the applicable product or service.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Indemnification

You agree to indemnify and hold harmless Melissa Designer Jewelry and its owners, officers, employees, and representatives from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website.

Force Majeure

Melissa Designer Jewelry shall not be responsible for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, severe weather, fire, labor disputes, supply chain disruptions, carrier delays, governmental actions, public health emergencies, utility interruptions, or internet service failures.

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

Any legal action arising from these Terms or your use of our website shall be brought in the appropriate state or federal court located in North Carolina, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the Effective Date shown at the top of this page.

Your continued use of our website after revised Terms become effective constitutes your acceptance of those changes.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us: