Shipping Policy

Effective Date: July 1, 2026

Melissa Designer Jewelry is committed to shipping your order safely, securely, and promptly.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and approved, unless otherwise noted.

Custom jewelry, special-order items, jewelry repairs, and items requiring additional preparation may require additional processing time. If an order requires extra time, we will notify you whenever possible.

Orders are processed Monday through Friday, excluding weekends and holidays.

Shipping Methods

We offer both standard and expedited shipping options. Available shipping methods, estimated delivery times, and shipping costs are displayed during checkout.

At this time, Melissa Designer Jewelry ships only to addresses within the United States.

Insured Shipping

All shipments are fully insured while in transit to help protect your purchase until it reaches its destination.

Adult Signature Required

For the security of your purchase, all shipments require an adult signature (18 years of age or older) upon delivery.

Please ensure someone is available to accept your package at the shipping address.

Fraud Prevention

To help protect our customers from fraudulent transactions, Melissa Designer Jewelry reserves the right to verify payment information before shipping an order.

For certain high-value purchases or orders that require additional verification, we may require shipment to the billing address associated with the payment method or request additional information before processing the order.

We reserve the right to delay or cancel any order that cannot be satisfactorily verified.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Delivery Estimates

Estimated delivery dates are provided by the shipping carrier and are not guaranteed.

Melissa Designer Jewelry is not responsible for shipping delays caused by weather, carrier interruptions, natural disasters, supply chain disruptions, or other events beyond our reasonable control.

Shipping Address

Please review your shipping address carefully before submitting your order.

Melissa Designer Jewelry is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Shipments

If your package is lost, arrives damaged, or appears to have been tampered with, please contact us as soon as possible so we can assist you with the carrier’s claims process and work toward a prompt resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Melissa Designer Jewelry
Phone: (919) 643-2600
Email: mail@melissadesignerjewelry.com